Shipping

We have only Standard shipping methods for worldwide customers except China.

We provide free shipping service worldwide.

PLEASE NOTE: Our order cut-off time is 5:00 PM every weekday. (GMT+8:00) China Standard Time. If the order is placed and a credit card authorization is released before 5:00 PM EST Monday through Friday, the order will be processed the same day.

The time frame of an order delivery is divided into two parts:

• Processing time: 0-3 business days.
• Shipping time (estimate): 5-10 business days.

We have a warehouse in the US and some products can be shipped from the US.

Please contact support@fanaue.com for details on which products are shipped from the US warehouse.

Ship to Europe, Asia, South America, Oceania, and Africa (about 10-20 days).

COVID-19 Notice:

Our shipping times may be longer than indicated as changing COVID-19 restrictions affect delivery services. Know that our fulfillment teams continue to send product daily as we take extra precautions to ensure their safety. Thank you for your patience and understanding.

Some remote areas cannot be delivered.

If you have any questions, please send us a message to our e-mail service@fanaue.com.

Customer Support: -24/7-

Email: service@fanaue.com